Last updated Oct 17, 2026. Your photo is an input to one video request. It is not raw material for our marketing or for model training. This policy explains what Tesla AI Video ("we", "us") collects, why, and what choices you have.
What we collect
- Account data. Your email address and name, plus an encrypted password hash when you register by email. If Google sign-in is enabled and you choose it, we also receive the name and profile picture your Google account provides. We do not store your password in plain text.
- The photo you upload.
- Your requests and videos. The ride, format and quality you chose, the status of each render, the credits used and the finished video.
- Payment records. The pack, the amount and the payment status. Card details go directly to the payment provider shown at checkout. We do not store your full card number.
- Technical data. IP address and browser information processed for rate limits, security and abuse prevention; hosting providers may also keep technical logs.
- Messages you send us, such as support emails.
How your photo is processed
- When you start a render, your photo is sent to our AI video provider, which runs the Seedance 2.0 / 2.5 model made by ByteDance, only to make your video.
- Your photo is forwarded to the AI provider for this request. We do not save the source photo in our database or public file storage.
- Finished videos stay downloadable for 24 hours. Download yours before then.
- When you tap Share on a finished video, we publish it on its own page (/s/…) that anyone with the link can open, with its card and the title of the ride. That copy stays until you delete the page: open it while signed in and choose Delete this page, or write to support@teslaroadsteraivideo.lol. A page prepared but never shared stays private and its preview link expires after 2 days.
- We do not use your photos or videos to train AI models, and we do not sell them.
Provider copies and the limits of deletion
To make the video, our AI provider receives your photo and holds the result under its own retention rules. Our 24-hour download window and deletion of a share page do not guarantee deletion of the provider-held original. Contact us before uploading if you need details about the provider’s current retention terms.
How we use your data
- To run the service: sign you in, render your videos and manage your credits.
- To process payments and refunds.
- To prevent abuse and enforce our Terms of Service, including refusing content that breaks the rules.
- To answer your questions.
Who we share data with
Only the providers needed to run the service, and only for that purpose:
- our AI video provider, which runs the Seedance 2.0 / 2.5 model (your photo and the render request);
- Cloudflare (hosting and delivery of the site);
- Google, if Google sign-in is enabled and you choose it (email registration is handled by our own authentication service);
- the payment provider selected at checkout (payments);
- our email provider (receipts and support replies).
We may also disclose data where the law requires it, or to protect our users, the public or the service.
Cookies and analytics
We use cookies to keep you signed in and remember preferences. Analytics and advertising services load only when configured for this site; where the consent banner is enabled, advertising waits for your consent. Account activity records include video requests, credits and purchases. Example videos may preload and play muted when visible. Source photos are not included in analytics records.
How long we keep data
| Data | Kept for |
|---|---|
| Uploaded photos | Not saved in our database or public storage; provider retention applies |
| Finished videos | Downloads available for 24 hours from the request; provider retention may differ |
| Shared video pages | Until you delete the page (private draft links expire after 2 days) |
| Account data | While your account is open |
| Payment records | As long as tax and accounting law requires |
Your choices and rights
You can ask us to delete a video or your whole account at any time. Depending on where you live, you may also have the right to access, correct or export your data and to object to certain processing. Email support@teslaroadsteraivideo.lol from the address on your account. You can also complain to your local data protection authority.
Content moderation and reports
Uploads and results pass through automated safety filters at our AI video provider. If someone reports a video, a person on our side reviews that video and the request behind it. Where the law requires, for example for child sexual abuse material, we report to the relevant authorities and keep the related records. The rules are in the Acceptable Use Policy.
Children
Tesla AI Video is only for people aged 18 or older. Do not upload photos of anyone under 18. If we learn that we hold data about a minor, we delete it.
Security and international transfers
We use reasonable technical and organisational measures to protect your data, but no method of transmission or storage is completely secure. Our providers may process data in countries other than yours, relying on the safeguards those providers offer.
Changes
We may update this policy. The new version will be posted here with a new "Last updated" date.
Contact
Tesla AI Video · support@teslaroadsteraivideo.lol